Explore! TCM Tours Privacy Policy

Explore! TCM Tours takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from those who register for our services and submit information to Explore! TCM Tours through the Internet.

As Explore! TCM Tours services evolve, we may revise this policy, so please check back frequently. If you have questions about Explore! TCM Tours privacy practices please contact us at info@exploretcm.com, or click here to use our contact form.

You will receive an autoresponse from us confirming that we have received your e-mail. If you do not receive an auto-response, please contact Explore! TCM Tours Customer Support by phone.

Scope of this Privacy Policy
Information Collection and Use
Information Sharing and Disclosure
Information Security
Account Information and Preferences
Changes to this Privacy Policy

Scope of this Privacy Policy

This Privacy Policy covers Explore! TCM Tours' treatment of personally identifiable information collected from those who use the Explore! TCM Tours payment gateway services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that Explore! TCM Tours business partners may share with it.

This Policy does not apply to the practices of companies that Explore! TCM Tours does not own or control, or to people that Explore! TCM Tours does not employ or manage.

Information Collection and Use

Explore! TCM Tours collects personally identifiable information when you register for an Explore! TCM Tours exploration, conference or tour. Explore! TCM Tours may also receive personally identifiable information from its business partners.

When you register with Explore! TCM Tours, we ask for your contact information (such as your name, street address and email address), as well as certain information pertaining to your health status, business or profession, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from your financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the financial institution in placing the order.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction. It may include, for example, the amount of the transaction, the consumer's name, credit card number and expiration date, checking account number, billing address, and shipping address.

Explore! TCM Tours uses the information collected to fulfill your requests for certain products and services, to process payment transactions and to facilitate billing. We may also send you announcements, newsletters, and periodic notices about specials, new products and services and products and services offered by Explore! TCM Tours business partners. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Explore! TCM Tours does not offer services or sell products to children. Explore! TCM Tours does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Information Sharing and Disclosure

Protecting personally identifiable information about consumers is an important part of our business. We share and disclose such information only as described below.

Explore! TCM Tours sends personally identifiable information about you to other companies or people::
1) when we have your consent to share the information;
2) when we need to share your information with third parties, such as sub-contracted travel agencies, airlines, contracted Travel Insurance companies and Foreign Affairs Departments of Hospitals and Clinics in the PRC, to provide the product or service you have requested;
3) in connection with products and services offered by Explore! TCM Tours business partners and/or companies who work on behalf of Explore! TCM Tours to provide a product or service to you;
4) it is appropriate to comply with law;
5) it is necessary to enforce or apply the terms and conditions of our Merchant Agreement and other applicable agreements; or
6) it is necessary to protect the rights, property, or safety of Explore! TCM Tours, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction. In the event that Explore! TCM Tours is acquired, individual account information may be one of the transferred assets.

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to: http://webopedia.internet.com/TERM/S/SSL.html.

Account Information and Preferences

Explore! TCM Tours gives you the ability to edit your preferences at any time, including whether you want Explore! TCM Tours to contact you about specials and new products, by emailing us at info@exploretcm.com, or click here to use our contact form.

Changes to this Privacy Policy

Explore! TCM Tours reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how Explore! TCM Tours will use personally identifiable information, Explore! TCM Tours will post notice on the Explore! TCM Tours homepage at www.exploretcm.com prior to implementing the change. The amended Terms shall automatically become effective immediately after they are posted. Your continued use of the site or Explore! TCM Tours services after the posting of the amended Terms on the Site constitutes your affirmative: (a) acknowledgement of the terms and its modifications; and (b) agreement to abide and be bound by the terms, as amended.

If you have additional questions about this Policy, please contact us at info@exploretcm.com, or click here to use our contact form.